Privacy Policy

Welcome to Comfy and Cozy

Comfy and Cozy is an e-commerce platform offering home furniture, household products, and connecting homeowners with home professionals. Users can browse home designs, furniture, accessories, and products, find reviews, connect with professionals, get expert advice, and read articles about home improvement.

This Privacy Policy is designed to help you understand what information Comfy and Cozy collects, how it is used, shared, and what choices you have. This policy governs the products and services we offer through our website, mobile applications, and other applications (collectively referred to as the "Site" or Comfy and Cozy Platform).

By using the platform, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. Additionally, our Terms and Conditions are incorporated into this policy by reference, including provisions regarding liability and dispute resolution. The terms "we" and "us" refer to Comfy and Cozy.

Information We Collect

We collect the following categories of personal information from you:

Personal Information:
Includes your name, email address, phone number, and other contact details when you register or create an account.
Account Information:
Information about your transactions and account preferences.
Usage Information:
Details about your interactions with our services, including device information and activity logs.
Location Data:
Comfy and Cozy may collect precise or approximate location data from your mobile device.

Location Data Collection and Use

Comfy and Cozy may collect location data when you use certain features, such as finding nearby stores or service providers. This includes:

Precise Location: Based on GPS and network data.
Approximate Location: Based on IP address or nearby networks.

How Location Data Is Used:

To display available products or services in your area.
To provide personalized recommendations based on your location.
To connect you with nearby service providers or stores.
For analytics purposes to improve our services and enhance your experience.

Sharing Location Data:

We may share location data with third-party service providers or partners assisting us in location-based services, such as delivery or local recommendations.

Opting Out of Location Services:

You can manage location services through your device settings. Disabling location services may limit some features, such as local recommendations or finding nearby professionals.

Notifications

When you join Comfy and Cozy by registering an account, you may receive newsletters about our offers and features. You may also receive promotional and transactional emails.

You can manage preferences in your account settings, but some essential communications (e.g., legal or transactional notifications) will always be sent.
You can completely opt-out of text messages by updating your account preferences.

Account Deletion

We retain personal data associated with your account as long as it is active. If you delete your account, we will delete your data within 14 days.

Data Sharing and Disclosure

We do not sell or share your personal information with third parties except as described in this policy. We may share your information:

With Service Providers: Performing services on our behalf (e.g., payment processors, delivery companies).
To Meet Legal Obligations: To comply with legal requirements, resolve disputes, or ensure the safety and security of Comfy and Cozy.

Your Rights

You have the right to:

Access, update, or delete your personal information at any time by logging into your account.
Opt out of using your information for marketing purposes by contacting us.

Policy Changes

We may update this Privacy Policy from time to time. Any significant changes will be communicated by updating the date at the top of this policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is processed, please contact us at